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What to Look for when Hiring a Commercial Roof Repair Company

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As a business owner, we know that building maintenance and repairs can slow you down. When your commercial roof needs repaired, who do you call? You type "commercial roofing company near me," and pages of names pop up. We're outlining some of the key expectations to set and important questions to ask when trying to choose a commercial roof company to take care of the job.

Licensing, Certifications, & Insurance

You can assume the commercial roofing company you hire is properly trained and insured, or you can be sure. Licensing assures you that the contractor is technically qualified to provide service. Insurance protects you from any injuries or damage to the property.

Referrals & Testimonials

Many of our clients come from word of mouth referrals, and many feel it’s the most trusted form of vetting. If you don’t know anyone with personal experience, ask the sales representative for some testimonials from customers with a similar roof type as yours.

Experience

Experience is immeasurable when it comes to the value provided by a commercial roofing company. How long have they been in business? Though racking up years of hands-on experience is priceless, it’s also important to make sure the company continues to educate themselves and their teams on evolving technologies and new roofing repair techniques.

Cost Analysis

When it comes to repairing and maintaining your commercial roof, price should not be the deciding factor. However, the contractor should be able to provide you with options based on your budget and provide details on why certain materials and jobs cost what they do.

Job Procedures

Crew safety, as well as the safety of your employees, while the work is done, should be the company’s top priority. Ask about their safety procedures, and don’t be afraid to ask what a typical day on the job looks like. You shouldn’t have to worry about an unprofessional looking crew hanging around your building or leaving a mess at the end of the project. After the repairs are completed, the ideal commercial roofing team will leave your roof cleaner than they found it.

Warranty

Find out what type of guarantee is offered on the labor and the roofing products being installed. You should also be able to work with your commercial roofer to find out if repairs and service are covered in your roof’s warranty. If your roof is no longer under warranty, look for a maintenance care program to help you cost effectively manage the life cycle of your roof for years to come.

Local Company

A local commercial roofing company knows and understands the unique challenges and characteristics of your area. It can provide an additional level of reassurance to you as a commercial building owner when working with members of your own community.

Communication

Reviews can be a great way to make sure the roof repair company you choose truly cares about their customers and communicates well, but one tangible way to ensure you’re always kept in the loop is to make sure you receive updates on job progress, any unforeseen circumstances, and a completion report.

The most important thing is to choose a company you can trust to provide premium care and service no matter how big or small the job is. Once you establish a relationship with a quality commercial roof company and a team of experts that have your best interests at heart, you'll be able to rest easier, and your commercial roof will thank you!

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An aerial view of a WM Commercial Roofing project.